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HOW TO ORDER

 

 

 

Guide to place an order

on www.ftppianoforti.com

 

 

 

 

The online shopping on our e-commerce website is:

CONFORTABLE (you can find all piano products on the website with simplicity)

FAST (delivery times are reduced)

CONVENIENT (discounts and promotions)

SAFE (security payment)

 

 

You just need to follow this suggestions step-by-step:

PRODUCT SEARCH

Select a product category from the left or from the center menu of the e-commerce website. You will see all the products.

Alternatively, you can also search a product by typing a product name or code in the search box on the right of the e-commerce website. Next, click on the product image or on the botton "View". A page containing the details of the product and useful information will appear. If you decide to purchase the product displayed, you just have to click on the orange button "Add to cart".

 

SHOPPING CART SUMMARY

Now the product is in the cart. To check your cart and complete the order you will need to click on the orange botton "Cart". You can find a products and prices overview (excluding shipping costs). Make sure it's all right. You can delete any product or change the quantity.

If you wish to add other items you need to click on "Continue shopping".

If you wish to continue your purchase click on "Next".

 

 

LOGIN

-If you have already an account and are logged in, you can directly proceed with the purchase.

PressNext”.

 

-If you have an account, but you are not logged in yet, you can enter here your e-mail address and your password to proceed with the purchase.

Press Next”.

 

-If you DON'T have an account and it is the first time you are doing a purchase:

PRIVATE account: enter your e-mail address under "CREATE MY ACCOUNT". Now you can proceed with your purchase.

Press Next”.



COMPANY/VAT NUMBER account: enter your e-mail address under "CREATE MY ACCOUNT". After registration, you will continue to see retail prices. This is because you need to wait the e-mail confirmation of your account, after which you can purchase our products using wholesale prices.

Press “Next”.

 

 

ADDRESS

Now you can check or update your billing and delivery address.

You can update your invoice address (except VAT and tax code) by pressing the botton "Update".

If your invoice address is different to your delivery address you can create a new one by pressing the botton "Add a new delivery address".

Remember to choose your delivery address.

PressNext”.

 


SHIPPING

This page will remember you that FTP will be responsible for determining the best type of shipment for your order.

Accept the general terms and conditions:

PressNext”.

 

 

PAYMENT

You can now select the payment method you prefer: bank transfer in advance, cash on delivery*, PayPal.

Press "Next.

*Attention: the cash on delivery payment is available only for Italy.

If you want to have more information press here.

 

 

SUMMARY AND CONFIRMATION

Here is a summary of your order.

To complete and send your order: pressSend your order”.

You will immediatly received an order confirmation per e-mail. We suggest you to check the arrival of this e-mail in your mailbox. If you don't receive this e-mail, we ask you kindly to you to inform us by phone or per e-mail.


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